Customer Comments
 We don't just sell stuff. We also provide support and advice. Here's what some of our customers have to say about their shopping experience with Aquariumpros.com:
"I really appreciate all your technical and personal support..."
Best Regards
C. Flores, Monterrey Mexico
Just wanted to let you know that our pond is doing beautifully thanks to the Emperor Aquatics UV Sterilizer. Actually clearer than we ever imagined. Fish and frogs seem very happy. We are also since we can now see all of our fish. If any other "aging" pond enthusiast wonders if buying the Sterilizer is worth it - we strongly endorse it. It really was simple to install. The directions are much scarier than the actual doing of it. Took
us less than half an hour - including the testing. My only advice would be for the company to provide a much more user friendly set of directions in layman's terms. Thanks again for all of your advice and encouragement. We could not have done it without you.
M. Ghilarducci, Massachusetts
"I must say that this is an awesome first impression of your web based company. I am looking forward to many future transactions with you."
Thank You,
D. Jones
"Thanks, I was surprised as the speed in which my order arrived. Everything was packaged nicely and it only took two days to arrive."
Thanks again,
B. Krueger
"Thank you so much. You have been so helpful and I feel so much more comfortable and knowledgeable with having my fish. Keep up the good work."
K.J.
"I received the intake pipe today and want to thank you for sending. I think it also says a lot for a company that will go out of its way for a customer.. far and few between. I'm sold. Thank you again."
Sue
"Hi there Dave I know you are busy just want to let you know that your site, products and service is the best I have ever seen, Please don’t ever go out of business. "
Thanks
D. Garcia
Coral Gables, FL
"Thank you for all of your help with my reef tank. The products you recommended are working great and my tank looks beautiful!"
Phillip
Winfield, KS
"Aquariumpros
I wrote you a note requesting directions on how to hook up a Rainbow chemical filter to tubing. Thanks for the help. I purchased the Rainbow from another website (unfortunately, I didn't know about your web site, or I definitely would have purchased it from you) and they did not know anything about how to hook it up. Thanks for the help, and I will order the parts from you soon.
You have a new customer !"
S. Larson
"You guys run a first-class operation. I was hesitant to order at first because your site wasn't finished, but I'm glad I took a chance. Your prices are great. My products arrived on time. Best of all, when I needed help and couldn't receive email, you folks actually called ME! I'm impressed and will continue to do business with The Pros in the future."
"P.S. Finish that site and get the frameless version up ASAP LOL."
Dave
Richmond, VA
"Thank you very much! The Algae A Way worked like a charm and I appreciate the advice and your patience in helping me solve my green water problem. It's good to see an online store that doesn't want to just take my money."
Susan
Buffalo, NY
"I was disappointed to hear that you didn't have the undergravel filter I wanted, but I was absolutely floored when you e-mailed me with sources where I could buy them online at the lowest prices. Then you took the time to explain how to install one, and I didn't even ask! Your research and detailed explanations will not go un-rewarded. The next time I need stuff for my fish tank, I'll be ordering from you."
Janice
Sunnyvale, CA
"I received a courtesy call from you on 11/7. I want to thank you, It was very informative. In all my online shopping experiences this was the first phone call I received, and I look forward to purchasing products from this company again! Thank You very much!"
Deirdre
Stedman, NC
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